Terms and Conditions

1. General

Welcome to Casita Crayola. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

2. Reservation and Payment

• Booking: A booking is confirmed once payment is received.
• Payment: Full payment is required at the time of booking.
• Cancellation: In case of cancellation, 50% of the total booking amount will be retained.

3. Check-In and Check-Out

• Check-In: Begins at 12:00 PM.
• Check-Out: Must be completed by 12:00 PM.
• Late Check-Out: Subject to availability.

4. Property Use

• Occupancy: The property is limited to the number of guests stated in the booking confirmation: 12 Guests.
• Noise: Guests must respect neighbors and adhere to noise ordinances.
• Smoking: Smoking is allowed in designated areas.
• Pets: Pets are not allowed.

5. Liability and Safety

• Guest Responsibility: Guests are responsible for their own safety and the safety of their belongings.
• Accidents and Injuries: Casita Crayola is not liable for any accidents, injuries, or illnesses that occur while on the premises or its facilities.
• Common Sense: Guests are expected to use common sense and exercise caution while using the property, especially around potentially hazardous areas such as stairs, balconies, and swimming pools.
• Negligence: Casita Crayola is not liable for damages or injury resulting from guest negligence or failure to adhere to safety guidelines.

6. Damages and Security Deposit

• Damages: Guests are responsible for any damage to the property or its contents during their stay. The cost of repair or replacement will be charged to the guest.

7. House Rules

• Cleanliness: Guests must maintain the property in a clean and tidy condition.
• Appliances and Fixtures: Guests must use appliances and fixtures as intended and report any malfunctions immediately.
• Garbage: Guests must dispose of garbage and recyclables in designated bins.

8. Privacy and Data Protection

• Data Collection: We collect personal information necessary for booking and communication purposes.
• Privacy Policy: Personal information will not be shared with third parties without consent, except as required by law.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of city of Guadalajara, Jalisco. México. Waiving any other that may correspond to them by reason of their present or future domiciles.

10. Contact Information

For any questions or concerns, please contact us at:
By email: reserva@crayolacareyes.com
By phone number: +52 33 3570 0786
By mail: Casita Crayola 521 Condominio Casitas de las Flores. Careyes. Municipio de la Huerta, Jalisco. México. C.P. 48894

Disclaimer:

By booking and staying at Casita Crayola, you acknowledge and agree to the terms outlined above. Failure to comply with these terms may result in additional charges or eviction without refund.